Terms of Service
Last updated: 2025
Welcome to CalmsNewPro, your destination for calm new relaxation ideas. By accessing or using CalmsNewPro (the “Site”), located at CalmsNewPro.club, you agree to these Terms of Service.
1. Acceptance of Terms
These Terms govern your use of services, digital products, and goods offered by CalmsNewPro.
2. Contact Information
Address: 240 Queen Street West, Toronto, Ontario, M5V 3V6, Canada
Phone: +14164273730
Business ID: 075353767
For inquiries, please visit Contact Us.
3. Services
CalmsNewPro offers live guidance sessions and interactive workshops focused on calm new relaxation ideas (“Services”).
3.1. Scheduling and Delivery
Services are scheduled upon confirmation of your purchase. Details will be provided via email.
3.2. Refund and Rescheduling Policy for Services
Rescheduling requests must be made at least 48 hours before the scheduled session. You may transfer your session to a new date once without additional charge if the request is received in the required timeframe. Due to the customized nature of live guidance sessions, no refunds are available once a session is confirmed. This policy ensures that each session remains tailored and committed to your goals.
4. Info Products
CalmsNewPro provides downloadable digital relaxation guides and online courses (“Info Products”).
4.1. Access and Use
Upon purchase, you will receive immediate access to the digital content through a secure link.
4.2. Refund Policy for Info Products
We offer a 14-day refund period starting from the purchase date. To request a refund, please contact our support team. Approved refunds will be processed within 7 business days via the original payment method. After the 14-day period, no refunds or exchanges will be granted.
5. Goods
CalmsNewPro offers physical relaxation kits and wellness items (“Goods”).
5.1. Shipping and Delivery
Goods are shipped within 5 business days after order confirmation. Delivery times may vary by location.
5.2. Returns and Refunds for Goods
If an item arrives damaged or defective, you may return it within 30 days of receipt. To initiate a return, contact us at Contact Us. Once we receive and inspect the item, we will issue a refund or exchange. Refunds will be completed within 10 business days to the original payment method.
6. Modifications to Terms
We may update these Terms at any time. The date of last revision will appear at the top of this document.
7. Governing Law
These Terms are governed by the laws of Ontario, Canada.
8. Acknowledgment
By using CalmsNewPro, you acknowledge that you have read and agree to these Terms of Service.